Public Offer Agreement

General Provisions

1. This Agreement applies to the sale of goods through the website of the online store www.starcult.ru, located at: https://starcult.ru/ (hereinafter referred to as the Website or Online Store).
2. The online store allows you to get information about the product, make a choice and place an order through the website.
3. Content of the Website - protected results of intellectual activity.
4. Seller - SP Krasikova Darya Alexandrovna, RSRNSP 321665800129603.
5. Website User - a person who has access to the Website via the Internet and uses the Website.
6. Continued use of the Website by the User of the Website means acceptance of the Agreement and changes to it.
7. The user of the Website is obliged to check the terms of this Agreement for changes in it.

Subject of the Agreement and Order placement

8. The Agreement governs the relationship of remote purchase and sale of goods presented to the Website User by the Seller in the online store catalogue.
9. This Agreement is valid for orders placed directly through the Website, as well as through the communication methods specified in the "Contacts" section of the Website, namely: email starcultjewelry@gmail.com; What'sApp applications by number +7922290297 and others.
10. The contract is considered concluded between the Website User and the Seller at the time of the order placement. The User of the Website confirms his/her acceptance of the terms of this Agreement by putting a mark in the box "I accept the terms of the Offer" when placing an order; as well as when sending a message to the Seller with the intention of purchasing a certain product through the communication methods indicated in the "Contacts" section of the Website.
11. The product is presented on the Website with sample images.
12. The image is accompanied by a description of the product and its price. The image of the product may differ slightly from its actual appearance. The product description is not exhaustive and may contain errors or inaccuracies.
13. The Buyer has the right to request additional information from the Seller about a specific item of the goods that will be sent to him/her.
14. If the goods ordered by the Buyer are not in stock, the Seller has the right to exclude the specified goods from the order or cancel the order by notifying the Buyer about this by means of the communication method specified by the Buyer when placing the order.
15. In case of order cancellation, the Seller undertakes to return the price of the order in the manner in which it was paid.
16. The buyer has the right to replace the missing product with another product in stock.
17. The order is considered canceled if the Buyer does not make payment within 24 hours after the order is confirmed by the Seller through the communication method chosen by the Buyer when placing the order. The Seller has the right to renew the order at the request of the Buyer.
18. Access to discounts under the Loyalty Program is possible only when creating an account (hereinafter referred to as the Personal Account) on the Website.
19. The Website user undertakes to maintain the confidentiality of the Personal Account information, including the password. The User must immediately notify the Seller of unauthorised use of the Personal Account or any other violation.
20. When placing an order through the method of communication chosen by the Buyer, the Seller sends an order confirmation indicating the selected goods, shipping costs, the total amount of the order and payment details. This confirmation is an integral part of this Agreement.
21. The Buyer undertakes to pay for the goods to the Seller's settlement account using the details specified in the order confirmation.
22. The Buyer is obliged to provide the Seller with a valid first and last name, telephone number and address for delivery of goods. Failure to provide this information may result in a delay in the delivery of goods.
23. The seller undertakes to ship the goods within two business days from the date of payment, unless otherwise agreed by the parties during the ordering process.

Delivery of goods

24. Delivery methods are indicated on the Website in the "Delivery" section.
25. In the order confirmation, the Seller informs the buyer of the available options, approximate delivery times and costs.
26. Delivery is paid by the Buyer additionally.
27. The Seller's obligation to transfer the goods to the Buyer is considered fulfilled at the time of the transfer of the goods to the delivery organisation (Russian Post, SDEK or other as agreed with the Buyer). The risk of accidental destruction or damage to the goods passes to the Buyer at the time the goods are handed over to him/her.
28. When returning goods of good quality, the Seller returns the cost of the goods to the Buyer. Shipping costs are non-refundable.
29. When returning or exchanging goods of improper quality, the Seller also refunds the cost of delivery.

Goods and money return

30. Warranty period - 1 month from the date of the goods' delivery to the Buyer. Within the warranty period, the buyer has the right to return or exchange goods of improper quality.
31. The buyer has the right to return the goods of good quality within 7 days from the date of delivery. Return of goods of proper quality is possible if their presentation, consumer properties, as well as the document confirming the fact and conditions of the purchase of the specified goods are preserved.
32. The consumer does not have the right to refuse goods of proper quality, made by individual commission. This rule applies to goods with lengthened or shortened chains at the Buyer's request.
33. In order to return or exchange goods in accordance with clauses 22 and 23 of the Agreement, the Buyer is obliged to notify the Seller about this through the method of communication that was used when placing the order or by e-mail starcultjewelry@gmail.com.
34. If the Buyer refuses the goods of proper quality, the Seller shall return to him/her the amount of money paid for the goods, except for the cost of delivery, no later than ten days from the date the Buyer submits the relevant request.
35. Refunds are made in the same way that the goods were paid for.
36. The difference in design or design elements from those presented on the Website is not a sign of improper quality.
37. The Seller provides the Buyer with recommendations on the use of the goods in writing together with the goods, in electronic form at the time of placing the order, as well as recommendations posted on the Website. Failure to follow these recommendations may result in damage to the goods. In this case, claims to the quality of the goods will not be satisfied by the Seller.
38. The Seller shall not be liable for any damage or losses incurred by the Buyer due to improper use of the goods.
39. The Buyer is obliged to check The appearance of the goods and the completeness of the order at the time of the goods' delivery.

Rights and obligations of the parties

40. In accordance with the Federal Law "On Personal Data", by placing an order, the Buyer consents to the Seller's processing of personal data in order to send information and promote goods on the market without a time limit. The buyer may withdraw this consent by sending a written notice. In this case, personal data will be destroyed and its processing will be terminated within 7 business days from the date we receive the notification.
41. Personal data of the User/Buyer is processed in accordance with the Federal Law "On Personal Data" № 152-FL.
42. The Seller undertakes to maintain confidentiality with respect to the Buyer's personal data, as well as other information about the Buyer that became known to the Seller in connection with the execution of this Agreement, except when such information: is publicly available; disclosed at the request or with the permission of the Buyer; requires disclosure on the grounds provided for by law, or upon receipt of relevant requests from the court or authorised state bodies; disclosed on other grounds provided by agreement of the parties.
43. The Seller has the right to unilaterally amend the Agreement by publishing the changes on the Website.
44. The Seller has the right, without notifying the User of the Website, to make changes to the list of goods and services offered on the Website, as well as to the prices of goods and services.
45. The Seller has the right to disclose any information collected about the User of the Website, if disclosure is necessary in connection with an investigation or complaint regarding the misuse of the Website or to identify the User who may violate or interfere with the rights of the Seller or other Users of the Website.
46. ​​The Seller has the right to disclose any information about the User of the Website, which it considers necessary to comply with the provisions of the current legislation or court decisions, ensure the fulfilment of the terms of this Agreement, protect the rights or safety of the Seller and Users of the Website.
2022 STARCULT
SP Krasikova Daria
ОГРНИП 321 665 800 129 603